1. How long should a brush last? A long time! Of course, we can’t give a definitive answer, as individual application, environment, usage and storage all impact longevity. The key is quality: even well manufactured brushes used infrequently simply won’t last if they are built with inferior materials.
  2. How much should I pay for a brush? The old saying you get what you pay for applies here. Quality products usually cost more, but last longer. We would always recommend a natural, full bristle. Some manufacturers reduce amount of bristle punched into the brush to cut costs, leaving downward pressure on the materials inadequately supported.
  3. Do you use recycled product in your manufacturing? Yes, where possible. Our plastic manufacturing process uses a mix of recycled PP material with virgin material, and we use a PET material made from recycled plastic bottles in some of our bristles.
  4. What is better: natural or synthetic bristles? Whether nylon, PP, PET, PVC, synthetic is cheaper, but natural bristles will outlast synthetics significantly, and are superior in many aspects:
  • Better bristle retention
  • Superior flow in the sweeping process, reducing user fatigue
  • Naturally trap debris, dust and sediment, rather than agitating and flicking it
  • Better in high temperature environments.

However, synthetics can achieve a greater scrubbing range, as they can be extruded in a range of sizes from very fine to very course. The general rule is natural fibres for soft floor environment, fine dust and polishing and synthetic materials for scrubbing and agitation.

  1. Do you manufacture your products in Australia? In 2017, approximately 80% of our product was manufactured in our facility in Brendale, here in Australia. We are a proudly Australian company, owned by the Peacock family for over three generations.
  2. Do you offer a warranty on your products? Absolutely! If our product disappoints, let us know and we’ll make it right. This rarely happens: Longara is made stronger, to work harder. After all, we want our customers to return, not our products!
  3. How long have you been in business? Longara represents quality and experience in Australia’s brushware and cleaning industry for more than 50 years, spanning three generations.
  4. I keep breaking handles – any tips?
  • Don’t use the broom as a hammer or shovel
  • Avoid banging the brush block against solid fixtures when sweeping as it can become a buckle point; the wider the brush head, the greater the buckle point.
  • For heavy duty use, consider investing in handle supporting stays.
  • Store handing upright to protect the bristles and handle.
  1. Why are your cobweb brooms a dome shape? This unique design efficiently gathers cobwebs by allowing you to place the brush head into the centre of the cobweb and using a simple turning motion.
  2. How do I know which brush to choose? Check out our Brush Selection Guide. As a general rule, choose natural fibres for a soft floor environment, fine dust and polishing and synthetic materials for scrubbing and agitation. After all, cleaning a wine glass and a concrete surface are two very different processes! The wine glass requires soft, natural materials (i.e. horse hair material) and the concrete surface requires heavy agitation (i.e. hard PP synthetic material). And remember, the shorter the trim length the harder the bristle. If you’re still uncertain, give us a call – our experienced sales team is ready to talk to you about your specific needs.
  3. Why do the plastic products I’ve bought break and crack? In most situations, cracking is due to a financial shortcut in the production process. Sometimes, the wall section of plastic is too thin, causing strain and fatigue, or the use of recycled material with a high add rate to virgin material has compromised the cellular structure. Longara’s design process is designed to avoid both of these failings.